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Episode 54: Questions and Concerns Related to Fees and Billing of Physiotherapy Services

Episode 54: Questions and Concerns Related to Fees and Billing of Physiotherapy Services

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15 November 2023

In this episode, Jody, Sean, and Leanne discuss common questions and issues related to physiotherapy business practices.

  • Is it appropriate for a physiotherapist to continue to sell their services without demonstrable progress toward the patient’s goals, or is that a conflict of interest?
  • Where does demonstrable progress fit into decisions about providing ongoing care or discharging a patient?
  • What about maintenance plans for patients with chronic conditions?
  • Are there rules or requirements to keep in mind when selling physiotherapy equipment or products?
  • What about incentive contracts that see physiotherapists receive a bonus based on volume of product sales?  
  • What are the risks of accepting pre-payment for physiotherapy services?

We address all these questions in this episode.

Resources:

· Conflict of Interest Standard of Practice

· Fees and Billing Standard of Practice

· Code of Ethical Conduct

Page updated: 15/11/2023