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Privacy 101 for Physiotherapists: A Review of Privacy Principles and Best Practices for Clinicians and Business Owners

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16 March 2023

Time: 12:00 PM

Senior staff from Alberta’s Office of the Information and Privacy Commissioner will briefly discuss the core principles underlying privacy legislations in Alberta, highlighting similarities and important distinctions between the different pieces of privacy legislations that can apply to a physiotherapist's practice, before taking a closer look at specific relevant access to information and privacy issues including essential safeguards required to protect privacy.

Have you ever wondered:

  • What is an access to information request and should you charge money to provide a chart copy to a patient or their lawyer? If so, how much?
  • What security measures should you have in place to protect patient privacy?
  • What a Privacy Impact Assessment (PIA) is and why is it important?
  • How to identify a privacy breach and what to do if you discover one?

This session will cover all these topics and more, using real world examples to help physiotherapists apply the information to their practice settings.


Nji Lionel Nji is the Senior Information, Privacy and Security Manager within the Compliance and Special Investigation Team of the OIPC. Nji has 17 years of experience in Information Security and Privacy and has been on the Compliance and Special Investigations team since April 2014, when he joined the OIPC. His role at the OIPC includes but not limited to conducting offence investigations, working with the Crown Prosecutor at Alberta Justice and Solicitor General to resolve offence investigation cases that lead to charges laid, advising the Commissioner and her staff on cyber security matters and reviewing and commenting on privacy impact assessments.

Nji has a Master of Science in Physics, a Master of Information Systems Security, a Bachelor of Science in Physics and Computer Science. He is a Certified Information Systems Security Professional (CISSP) and a Certified Data Privacy Solutions Engineer (CDPSE). Nji is a seasonal instructor for the Information System Security Management program within the Faculty of Management at Concordia University of Edmonton.

Sinclair Watson joined the Commissioner’s Office in 2017 and is a Senior Information and Privacy Manager within the Mediation and Investigation Team of the OIPC. Sinclair has 15 years of experience working in information access and privacy, in the public sector and health sector in Alberta, previously in positions as an access and privacy coordinator with Alberta Health Services and Covenant Health.

Sinclair is a subject matter expert on the access to information regulatory scheme in Alberta, and its situation within Canada. As a Senior Information and Privacy Manager, Sinclair is delegated authority by the Commissioner to review the decisions and actions of government departments and public agencies, health services providers, and private sector businesses, to mediate and seek resolution to disputes between parties which are compatible with the statutory scheme.

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Page updated: 04/04/2023