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Fraud is Fraud: What Physiotherapists Need to Know About Health Benefits Fraud

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26 January 2023

Health benefits fraud is a serious issue that affects physiotherapy providers and patients alike. The potential consequences of fraudulent billing can be significant.

This webinar presentation will:

  • Highlight common and less obvious forms of health benefits fraud.
  • Discuss the potential consequences of having been found to have engaged in benefits fraud.
  • Provide tips and strategies to help avoid fraudulent billing.
  • Address frequent questions about insurance company auditing.

Could you be engaged in fraudulent billing without realizing it?

If you bill third-party payers for physiotherapy services, this session is for you!


Shannon DeLenardo is the Director, Anti-Fraud with the Canadian Life and Health Association (CLHIA), In her role, Shannon is responsible to build consensus on concerns important to member companies and for leading industry committees, working groups and projects related to the mitigation of benefits fraud.

Shannon has held positions in Compliance, Regulatory Affairs, and Privacy, Director of Compliance and Director of Human Resources.

Shannon graduated from the University of Guelph with a BA, Seneca College with the Human Resources Professional designation and has a Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.

Click here to watch the webinar.

Page updated: 30/01/2023