Play The Podcast: Episode 82 - Bonus Episode – Duty of Care and Declining to Provide Physiotherapy Services
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21 February 2026
Speakers: Jody Prohar and Leanne Loranger
From time to time, conflicts and challenging situations may arise between physiotherapists and their clients, which may lead the physiotherapist to consider declining to continue to provide services to the client. These situations exist on a continuum from the slightly challenging to the potentially dangerous. The 2025 Duty of Care Standard codifies professional expectations that have been in place for a long time.
In this bonus episode we revisit an episode we first shared back in 2021, highlighting the physiotherapist’s duties if they are opting to decline services for a client who still needs treatment.
Jody and Leanne discuss a range of situations that can lead a physiotherapist to discontinue physiotherapy and the expectations that apply to those situations. When is it ok for a physiotherapist to decline services to a client? Listen to this episode to find out.
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